Refunds will only be given if we fail to provide you with the product/service agreed upon in written agreement.

Refund must be requested in writing via. e-mail within 5 days of completion of your product/service.

Customer must allow us to attempt to correct any problems prior to any refunds being made.

No refunds will be given for search engine submissions. We can only submit your site, we can not guarantee that it will get listed.

No refunds will be made in any way on purchase of domain names and/or hosting service. These services have to be paid in advance by us. Once purchased, they will remain ours. We will transfer domains and/or external hosting services to you if you would like. But there will be a small fee to cover our additional expenses and/or time to make the transfer. Request for transfer must be made at same time as original request for refund. Request made after the original refund request will be denied.

Refunds can take up to 4 weeks, depending on your choice of payment.

Refunds will only be given in the form of a money order or check. We will not do charge backs to credit cards or cash refunds.

Note:

Web design and graphic design is a tuff area, not everyone will like the same things. Therefore there will be details to work out on any website/graphic that someone designs for you. We work hard to keep them to a minimum. We will do everything in our power to satisfy you with our service. We ask that if you have any dispute, you allow us to work together. We understand that not all situations can be worked out, however we do require that an attempt be made on both ends prior to making any refunds. Your failing to make an attempt to resolve any issues that your refund request is based upon will result in denial of refund.